Trigon Website Privacy Policy
Trigon Pacific Terminals Limited through its website trigonbcprojects.com is committed to protecting the privacy of its users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws in Canada.
Individuals will be informed of the nature and purposes of the personal information being collected, used and disclosed, and consent will normally be obtained unless the purpose of the collection, use and disclosure would be obvious to the individual at the time of collection. Individuals will also be informed if a new use of their personal information is identified and further consent obtained if required.
Trigon will inform any individual from whom it collects personal information about the purpose and use for which the information is being collected unless the purpose and use would be obvious at the time the individual provides personal information to Trigon.
Personal information means “information about an identifiable individual”, whether factual or subjective information.
Information We Collect
Personal information: We may collect your name, city of residence and email, as provided to us when you subscribe for future project updates.
Non-Personal Information: This includes information that does not directly identify you, such as:
- Browser type and version.
- Operating system.
- IP address.
- Pages visited on our website.
- Referring website.
- Cookies and similar technologies.
How We Use Your Information
We may use your information for the following purposes:
- To communicate with you, including responding to your inquiries.
- To send you newsletters and project updates (you can opt-out at any time).
- To analyze website usage and improve our website.
- To comply with legal obligations.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and collect information about website usage. You can control cookies through your browser settings.
Data Security Retention and Safeguarding
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your information.
Trigon is committed to protecting the personal information of its employees, customers and stakeholders by:
- Ensuring personal information is kept in a secure environment;
- Limiting access to the personal information to only those who need it in the course of their job duties;
- Requiring personal information retained by Trigon to be accurate and up to date;
- Maintaining control over management of personal information to ensure it is the data needed to provide quality service;
- Requiring that consent is obtained before disclosing information to any third party unless such disclosure is otherwise authorized by law.
Personal information that has been collected and used by Trigon will be retained by Trigon for such period as is necessary to fulfill the purposes of its collection and use including any legal purposes. Trigon will dispose of personal information under its control in accordance with PIPEDA and any other applicable laws.
Access to Personal Information – Right of Access
Subject to certain exceptions contained in PIPEDA, individuals are entitled to request access to their own personal information held by Trigon, be informed how it has been used, and be provided a list of organizations to which it has been disclosed. Trigon will normally respond to such requests within 30 days, but more time may be necessary.
Every individual who is given access to personal information about the individual that has been used, is being used or is available for use by Trigon is entitled to request correction of the personal information where the individual believes there is an error or omission therein.
Inquiries and Complaints
Questions or comments regarding this policy or the administration of it, as well as requests for access to personal information handled by Trigon and concerns and complaints about Trigon’s compliance with this policy may be directed to [email protected]
February 2025